Frequently Asked Questions
How can I contact you?
You can reach us anytime by email at info@walthermode.com, by phone at +31620859487 or via our contact form. Our customer service will be happy to assist you.
Is the shipping free?
Yes – for all orders, we offer free shipping, no matter the order value or the size of your package.
How long does the delivery take?
Details about the delivery time can be found in our Shipping Policy.
How can I return an item?
All information about returns can be found in our Return and Refund Policy. There we explain step by step how you can initiate your return and what conditions apply.
Contact Information
If you have any questions or concerns, our customer service team will be happy to assist you. You can reach us anytime through one of the contact options below.
Contact form: Click here
Email: info@walthermode.com
Phone: +31620859487
Customer service hours:
Monday - Friday: 8:00 AM - 6:00 PM
Saturday and Sunday: 10:00 AM - 4:00 PM
Business information:
Walther Mode is operated by the company GlobalCommerce Enterprises B.V., a company registered in the Netherlands.
Business address:
Geograaf 16, 6921 EW Duiven, Gelderland, Netherlands
Company number: 93043260
VAT identification number: NL866257585B01